The end-to-end flow of activities through which value is created, delivered, protected, or damaged for a stakeholder.
A Value Stream describes how value flows from need to outcome.
It connects the work, decisions, information, systems, hand-offs, delays, and feedback involved in delivering something meaningful to a customer, stakeholder, or beneficiary.
Value Streams are not the same as business processes. A value stream shows the end-to-end flow of value across the organisation. Business processes describe how specific parts of that flow are performed.
In adaptive organisations, value streams help maintain line of sight between purpose, customer value, operational work, and real-world consequence.
A value stream can create, protect, or damage value. For this reason, it is an important lens for understanding customer experience, organisational performance, trust, and learning.
Related Source Notes
- Source Note — Operating Model in the Adaptive Capacity Architecture
- Business Capability Modelling — Beyond Organisational Charts and Process Maps
- Source Note: Enterprise Architecture – The Language of Business Design
- Source Note – Line of Sight
- Customer Value Proposition
- Sales Proposition Management
- Organisational Coherence
- Source Note – Consequential Intervention
Related Subject Areas
- Subject Area – Stakeholder Engagement
- Subject Area: Enterprise Architecture — Foundation of Shared Knowledge
- Subject Area — Adaptive Thinking Systems, Design Thinking and Strategic Thinking
- Subject Area: Organisational Ecology
- Subject Area: Business Capability Model — Structuring What the Organisation Must Do
- Subject Area: Data Modelling — Negotiating Meaning
- Organisational Learning Ecosystem
- Organisational Awareness
- AI, Human Collaboration & Dialogue Design