by Rob Malcolm | Jun 2, 2026 | Source Note
Organisations Need a Design Language Every profession develops a language for describing and improving the things it creates. Architects use plans and elevations. Engineers use schematics. Accountants use financial statements. Organisations also need a language of...
by Rob Malcolm | Jun 1, 2026 | Misc
Introduction Many organisations believe learning happens in workshops, presentations, strategy sessions, planning exercises, and training programs. These activities may contribute to learning, but they are not where learning is ultimately established. Learning only...
by Rob Malcolm | May 31, 2026 | Subject Area
Why Trust Matters Trust is a fundamental to effective leadership. It is not a soft skill that a strong leader can consider as mere niceness and ignore. Authority alone will not inspire commitment, elicit discretionary effort, or encourage people to share their...
by Rob Malcolm | May 30, 2026 | Source Note
Why successful integration depends on extending Shared Mental Models Most merger integration programs focus heavily on systems, structures, governance, reporting lines, and process standardisation. These activities are important. However, many integration failures...
by Rob Malcolm | May 27, 2026 | Source Note
Why is trust important? Trust Converts Compliance into Contribution People can comply with procedures, policies, and instructions without trusting the organisation. Trust becomes important when organisations need discretionary effort, initiative, judgement, learning,...