Trust is the willingness to rely on another person or institution when we cannot fully control what they will do.
It grows when people act competently, honestly and consistently, acknowledge uncertainty and show regard for those affected by their decisions. Trust is not blind faith or personal liking; it remains open to evidence, boundaries and accountability.
When trust weakens, people conceal concerns, protect themselves, duplicate checks and quietly reduce their contribution. What appears to be poor engagement may therefore be a reasonable response to experience.