by Rob Malcolm | Jun 27, 2026 | Glossary
Line of Sight is the ability to see and understand the consequences, relationships and realities relevant to a situation. In organisations, individuals often operate with a limited perspective, focusing only on their own roles, tasks, reports, metrics, or departments....
by Rob Malcolm | Jun 27, 2026 | Glossary
Islands of Coherence are small groups, communities, or networks within a larger system that build enough trust, shared purpose, and understanding to learn, adapt, and act collectively. These groups can form within organisations, professions, communities, supply...
by Rob Malcolm | Jun 27, 2026 | Glossary
A Knowledge Operating System (KOS) comprises the structures, practices, and relationships that facilitate the flow, testing, sharing, application, and value creation of knowledge. It isn’t merely a software system, although software can support it. Instead, a...
by Rob Malcolm | Jun 27, 2026 | Glossary
Human as the Integration Layer describes the role people play in connecting information, knowledge, context and meaning across systems. In many organisations, formal systems do not fully connect. Data resides in separate applications. Processes span departmental...
by Rob Malcolm | Jun 27, 2026 | Glossary
Hansei is a Japanese practice focused on deep self-reflection. It involves honestly assessing one’s actions, assumptions, and results to learn, grow, and act more wisely in the future. In Japanese culture, Hansei has a moral and personal significance. It’s not just...