by Rob Malcolm | Jun 18, 2026 | Glossary
Explicit and tacit knowledge are interdependent: one can be expressed and shared through artefacts, while the other is carried through experience, judgement, practice, and context. Explicit knowledge can be represented in documents, models, procedures, diagrams,...
by Rob Malcolm | Jun 17, 2026 | Glossary
Feedback is information about the consequences of action that can be used to support learning, adaptation and improvement. Feedback may be immediate and obvious, or delayed, dispersed and difficult to interpret. In complex environments, consequences may emerge...
by Rob Malcolm | Jun 17, 2026 | Glossary
The Triple Bottom Line assesses organisational performance through three connected outcomes: economic viability, social wellbeing and environmental health—often expressed as people, planet and profit. It asks whether apparent success depends on shifting costs or harm...
by Rob Malcolm | Jun 16, 2026 | Source Note
Definition The Triple Bottom Line is a framework for assessing organisational success in three areas: economic, social, and ecological. In this Source Note, the third bottom line is reframed from Profit to Prosperity, emphasising not just short-term financial gains...
by Rob Malcolm | Jun 16, 2026 | Glossary
Egocentric thinking views decisions primarily through the interests of the individual, group or organisation. Ecocentric thinking recognises that those interests exist within wider, interdependent human, social, economic and ecological systems. Egocentric thinking can...