by Rob Malcolm | Jul 6, 2026 | Glossary
Governance is how an organisation keeps decisions and actions connected to purpose, ethics, evidence, authority and consequence. It clarifies who may decide, who must act, what risks and impacts must be considered, and who answers for what follows. Good governance...
by Rob Malcolm | Jul 6, 2026 | Glossary
Phronesis is practical wisdom: the capacity to judge what should be done in a particular situation and act accordingly. It differs from technical expertise, which asks how something can be done. Phronesis also asks whether it should be done, what purpose it serves and...
by Rob Malcolm | Jul 6, 2026 | Glossary
Organisational coherence means the parts of an organisation work together well enough for it to act as a whole. Purpose, strategy, capabilities, everyday work, information, decisions and measures do not need to be identical or centrally controlled. They do need to...
by Rob Malcolm | Jul 6, 2026 | Glossary
Decision rights specify who is authorised to make a particular decision, within what boundaries and using what information. They also identify who must be consulted, when a decision must be escalated and where responsibility for carrying it out sits. Authority to...
by Rob Malcolm | Jul 6, 2026 | Glossary
Data Ownership Data ownership means naming who is accountable for keeping a body of data understandable, trustworthy, appropriately used and protected throughout its life. The owner does not personally perform every data task or possess the data as private property....
by Rob Malcolm | Jul 5, 2026 | Glossary
Consequence Consequences are what decisions and actions produce—intended or unintended, immediate or delayed. They may fall on people who neither made the decision nor had a voice in it. Taking consequences seriously means looking beyond formal compliance or declared...