by Rob Malcolm | Jun 29, 2026 | Glossary
Persona Michael McLaren is the Chief Financial Officer at NaturFlourish. With extensive finance experience, he is disciplined, cautious, and keenly aware of how quickly confidence, cash flow, and opportunities can disappear. His past tough times, where survival was...
by Rob Malcolm | Jun 29, 2026 | Glossary
Persona Sam Pinoak is the CEO of NaturFlourish and one of the central leadership figures in Learn, Transform and Navigate. He is a successful executive with experience in conventional organisations, initially shaped by a strong focus on financial performance,...
by Rob Malcolm | Jun 29, 2026 | Glossary
Social ecology is the network of relationships, norms and conditions that shapes how people behave, learn and contribute within an organisation or community. A healthy social ecology supports trust, honest communication, cooperation and access to knowledge. An...
by Rob Malcolm | Jun 29, 2026 | Glossary
Shared mental models are the understandings people hold in common about how something works, what matters and how they should act together. They help people coordinate without having to explain everything from the beginning each time. A team may share an understanding...
by Rob Malcolm | Jun 29, 2026 | Glossary
Sensemaking is working out what may be happening so that we can decide what to do next. It becomes important when information is incomplete, events are changing, or people interpret the same situation differently. People compare what they have observed, question...
by Rob Malcolm | Jun 29, 2026 | Glossary
SECI is a knowledge-creation model developed by Ikujiro Nonaka and colleagues that describes the ongoing interaction between tacit and explicit knowledge through Socialisation, Externalisation, Combination, and Internalisation. Socialisation shares tacit knowledge...