by Rob Malcolm | Apr 20, 2026 | Misc, Source Note
Overview Organisations do not fail to learn because they lack information. They fail because learning is constrained by what they are able—or willing—to see, say, and act upon. Even when evidence is available, decision-making becomes distorted when cause–and–effect...
by Rob Malcolm | Apr 15, 2026 | Misc, Source Note
SECI as Learning Throughput — The Engine of Adaptive Capacity Organisations measure the wrong things. They track: training completion document production framework maturity All of it looks like progress. None of it measures learning. A better lens From practice: 👉...
by Rob Malcolm | Apr 13, 2026 | Misc
Definition Purpose is not defined. It is revealed through disciplined engagement with the organisation’s lived experience. It emerges when people collectively surface: What is and is not working. What matters. What must not be compromised. What should be created....
by Rob Malcolm | Apr 9, 2026 | Misc, Source Note
In complex environments, failure is rarely due to lack of effort or intent. 👉 It is most often the result of applying the wrong logic to the situation. The Structural Trap Organisations are conditioned to operate in domains where: Cause and effect are clear. Agreement...
by Rob Malcolm | Apr 9, 2026 | Misc
Sensemaking is not analysis — it is the ongoing interpretation of reality in interaction. Organisations do not perceive reality — people do, together. Meaning emerges through conversation, not through data alone. In complex environments, cause and effect cannot be...
by Rob Malcolm | Apr 7, 2026 | Misc
Most organisations don’t misunderstand knowledge. They misunderstand where learning actually happens. One of the most common assumptions is this: If we can capture it, we understand it. This is where many knowledge initiatives go wrong. Ikujiro Nonaka and Hirotaka...