Subject Area — Gemba: Where Learning Becomes Real

Introduction Many organisations believe learning happens in workshops, presentations, strategy sessions, planning exercises, and training programs. These activities may contribute to learning, but they are not where learning is ultimately established. Learning only...

Systems Thinking as a Sensemaking Lens

Systems thinking is not primarily about diagrams, models, or technical frameworks. It is about learning to see relationships, interactions, consequences, and patterns that are otherwise hidden. Most organisations naturally default toward: isolated problems, linear...

From Data → Wisdom:  Fragility and Risk

In Nobuko Konno’s book ‘Koso-ryoku: Conceptualizing Capability’, I came across a single line that stopped me: “The highest form of tacit knowledge is wisdom.” Nobuko Konno is one of the most highly respected figures in knowledge management and innovation worldwide...