by Rob Malcolm | May 5, 2026 | Source Note
Action and learning are inseparable. Every intervention in a system produces outcomes — intended and unintended. These outcomes are the only reliable source of learning. Execution is not completion — observed outcomes at Gemba are. 👉 This requires: Observing outcomes...
by Rob Malcolm | May 4, 2026 | Source Note
The Pattern When shared understanding breaks down, decisions no longer emerge from inquiry. They are shaped by: position power negotiation competing interests 👉 Sensemaking collapses into political behaviour. 🔍 Indicators Inquiry gives way to power Agreement is...
by Rob Malcolm | May 4, 2026 | Source Note
The Pattern In complex environments, there is a strong pressure to create clarity early. This shows up as: Premature classification of problems. Early convergence on a single explanation. Reliance on planning when understanding is incomplete. Forcing agreement when...
by Rob Malcolm | May 4, 2026 | Source Note
Information in organisations exists on a spectrum: Verified and structured Incomplete or ambiguous Speculative or misleading All of it influences decisions. In practice: High-integrity information provides stability Low-integrity information may provide early signals...
by Rob Malcolm | May 3, 2026 | Source Note
The Pattern Organisations tend to invest in what can be seen, measured, and reported. In Knowledge Management, this leads to a dominance of transactional approaches—systems, repositories, metrics, and outputs—while the relational conditions that enable learning are...
by Rob Malcolm | May 3, 2026 | Source Note
NaturFlourish BCM as specified by Bruno and generated by AI in Adapt, Survive and Flourish. Backstory: Bruno was an EA consultant attached to the Tuesday Night Suvvoes Club and became involved in their efforts to help Sam Pinoak, the new CEO of NaturFlourish,...