by Rob Malcolm | May 12, 2026 | Source Note
Most organisations reflect. They run retrospectives, lessons learned sessions and post-implementation reviews But much of it does not sustainably change behaviour.It produces narrative rather than learning. What Hansei actually is Hansei is not reflection for...
by Rob Malcolm | May 12, 2026 | Source Note
Framing Insight The SECI spiral explains how knowledge is created, but does not explain where that process becomes effective. Ba and Basho describe the field conditions that enable SECI to function in practice. The Missing Layer Most organisations invest heavily in:...
by Rob Malcolm | May 11, 2026 | Source Note
The Shift AI is changing how organisations: analyse, model, learn, and make decisions. Tasks that once required weeks of specialist effort can now be accelerated dramatically. This does not remove the need for expertise. It changes where expertise adds the most value....
by Rob Malcolm | May 11, 2026 | Source Note
Core Idea Debate seeks to defend positions. Dialogue seeks to improve shared understanding. Both have value. But in conditions of uncertainty and complexity, organisations often default too quickly to debate, advocacy, certainty, and positional defence. This can lead...
by Rob Malcolm | May 10, 2026 | Source Note
This is the first reality check in the Human AI Knowledge Base Cycle — and being cyclic, it becomes a continuing discipline of consequence, judgement and learning Stakeholders provide the first reality check and Gemba is where understanding meets reality. 1. What it...
by Rob Malcolm | May 10, 2026 | Source Note
Adaptive Capacity depends not only on structures, processes, and knowledge, but also on the mindsets people bring into interaction under uncertainty. Mindsets shape: how people interpret situations, how they respond to challenge, whether they remain open to learning,...