Sensemaking and learning are inseparable.

Understanding is formed through interaction, but it is validated through action.

In the SECI cycle:

• Externalisation & Combination create shared understanding.
• Internalisation occurs only when that understanding is applied.

👉 Key principle:

• Agreement on a shared mental model is not validation.
• Testing in reality after implementation validates the model created through sensemaking.

👉 This requires:

• Following action through to consequence.
• Observing what actually happens (Gemba).
• Changing course based on outcomes — not what was planned.

👉 Without closing the loop:

• Sensemaking becomes abstract and theoretical.
• Fragility accumulates unnoticed.
• Unintended consequences remain hidden.
• Organisations believe they understand more than they do.

👉 Result:
Sensemaking becomes adaptive, grounded, and dependable

If it hasn’t been tested in action, it hasn’t been understood.