by Rob Malcolm | Jun 29, 2026 | Glossary
Social ecology is the network of relationships, norms and conditions that shapes how people behave, learn and contribute within an organisation or community. A healthy social ecology supports trust, honest communication, cooperation and access to knowledge. An...
by Rob Malcolm | Jun 29, 2026 | Glossary
Shared mental models are the understandings people hold in common about how something works, what matters and how they should act together. They help people coordinate without having to explain everything from the beginning each time. A team may share an understanding...
by Rob Malcolm | Jun 29, 2026 | Glossary
Sensemaking is working out what may be happening so that we can decide what to do next. It becomes important when information is incomplete, events are changing, or people interpret the same situation differently. People compare what they have observed, question...
by Rob Malcolm | Jun 29, 2026 | Glossary
SECI is a knowledge-creation model developed by Ikujiro Nonaka and colleagues that describes the ongoing interaction between tacit and explicit knowledge through Socialisation, Externalisation, Combination, and Internalisation. Socialisation shares tacit knowledge...
by Rob Malcolm | Jun 29, 2026 | Glossary
Scenario planning explores several plausible futures to help people make better decisions today. It does not try to predict which future will occur. Instead, people examine important uncertainties, develop contrasting accounts of how conditions might unfold and test...