by Rob Malcolm | Apr 4, 2026 | Source Note
Research into tacit knowledge sharing has consistently identified a small set of key conditions: social interaction, experience sharing, observation, informal relationships, and mutual trust. These conditions trace a long tradition from Polanyi to Nonaka, emphasising...
by Rob Malcolm | Apr 4, 2026 | Articles
You’ve probably sensed it — that subtle shift where progress begins to feel hollow. Technology has made life faster and more convenient, yet somehow less human. The familiar exchanges that once built trust and belonging—a smile and quick chat at the checkout, a shared...
by Rob Malcolm | Apr 3, 2026 | Source Note
This note explains the mechanism. The NaturFlourish story shows what it looks like in practice. Argyris explains why organisations fail to learn even when insight is available. (Argyris, 1977, 1982, 1991). He provides the psychological and structural mechanisms...
by Rob Malcolm | Apr 3, 2026 | Misc
In Nobuko Konno’s book ‘Koso-ryoku: Conceptualizing Capability’, I came across a single line that stopped me: “The highest form of tacit knowledge is wisdom.” Nobuko Konno is one of the most highly respected figures in knowledge management and innovation worldwide...
by Rob Malcolm | Apr 3, 2026 | Source Note
On Reflection Organisations rarely stop learning activities. Workshops continue. Reports are produced. Frameworks are updated. From the outside, the organisation appears active, engaged, and aligned. But something more subtle might happen. Learning shifts from a...