by Rob Malcolm | Jun 16, 2026 | Glossary
Learning that challenges underlying assumptions, beliefs, and mental models rather than simply improving actions. Most learning focuses on improving performance within existing assumptions. When results are unsatisfactory, people adjust their actions, refine...
by Rob Malcolm | Jun 16, 2026 | Glossary
📝 Consequential Intervention An approach to change that works with consequences, feedback, and learning rather than relying on control and prediction. Consequence Actions create consequences. Consequences provide feedback about how systems, people, organisations, and...
by Rob Malcolm | Jun 16, 2026 | Source Note
Definition ‘Prevention is better than cure, ‘ my mum once said.🤱🏻 A Consequential Intervention is an adaptive form of action that seeks to influence outcomes while recognising that every intervention creates new consequences and, in doing so, changes the...
by Rob Malcolm | Jun 16, 2026 | Glossary
📝 Design Thinking and Strategic Thinking — Complementary approaches that explore possibilities, anticipate consequences, and shape future outcomes. Design Thinking focuses on creating and improving. It is concerned with understanding needs, generating alternatives,...
by Rob Malcolm | Jun 16, 2026 | Glossary
📝 Dialogue, Dialectic & Debate: Conversation types are used for different purposes in advocacy and enquiry in the quest to seek truth and understanding. Organisations rely on conversations to exchange information, challenge assumptions, make decisions, and build...