by Rob Malcolm | Jun 6, 2026 | Subject Area
Framing the Subject Area Most organisations allocate substantial resources to systems, processes, projects, and structures. However, far fewer focus on building a unified shared understanding of what the organisation does, the information it relies on, how...
by Rob Malcolm | Jun 5, 2026 | Source Note
A manufacturing company can look healthy from the boardroom and fragile from the factory floor. Years ago, after a successful $21 million MRP implementation, I suggested the company establish Data Quality Management and Data Stewards to protect the integrity of the...
by Rob Malcolm | Jun 2, 2026 | Source Note
Organisations Need a Design Language Every profession develops a language for describing and improving the things it creates. Architects use plans and elevations. Engineers use schematics. Accountants use financial statements. Organisations also need a language of...
by Rob Malcolm | Jun 1, 2026 | Subject Area
Introduction Many organisations believe learning happens in workshops, presentations, strategy sessions, planning exercises, and training programs. These activities may contribute to learning, but they are not where learning is ultimately established. Learning only...
by Rob Malcolm | May 31, 2026 | Subject Area
Why Trust Matters Trust is a fundamental to effective leadership. It is not a soft skill that a strong leader can consider as mere niceness and ignore. Authority alone will not inspire commitment, elicit discretionary effort, or encourage people to share their...