by Rob Malcolm | May 2, 2026 | Subject Area
Understanding how organisations learn, adapt, and fail over time Organisations are often treated as engineered systems. In practice, they behave more like living systems. They adapt—or fail to adapt—depending on how learning, relationships, structure, and action...
by Rob Malcolm | May 2, 2026 | Subject Area
Return to: Sensemaking Domain Keeping organisational knowledge alive, usable and connected to reality Twenty-first-century organisations do not suffer from a shortage of information. They are surrounded by: data, documents, dashboards, messages, reports, models,...
by Rob Malcolm | May 2, 2026 | Source Note
SECI and the Knowledge Operating System integration 1. Why Culture Is So Difficult to Define Culture is one of the most used—and least understood—concepts in organisations. It is often described as: “The way we do things around here.” This works because it is...
by Rob Malcolm | May 2, 2026 | Source Note
Most organisations believe inertia is structural: Legacy systems. Governance. Incentives. Regulation. These matter. But they are not the root cause. If we frame identity in a leadership context as: self-image, the narrative of who you are, your standing in your own...
by Rob Malcolm | May 1, 2026 | Subject Area
The first reality check — and a continuing discipline of consequence, judgement and learning Stakeholders provide the first reality check. Gemba ensures it is never the last. Purpose of this revision This is a substantive revision of earlier versions, not a summary....