by Rob Malcolm | May 9, 2026 | Source Note
Understanding what kind of problem you are facing Most organisational failures are not failures of effort or intent. They are failures of interpretation. A simple issue is treated as complex. A complex challenge is approached as if it can be engineered. 👉 The result...
by Rob Malcolm | May 7, 2026 | Subject Area
Adaptive Capacity depends not only on structures, processes, and knowledge but also on the mindsets people bring to interactions under uncertainty. Mindsets affect how individuals interpret situations, handle challenges, engage with others, and stay receptive — or...
by Rob Malcolm | May 6, 2026 | Source Note
Part of the Adaptive Capacity model → View full model Learning Domain How organisational learning actually forms (and fails)​ Learning is not the accumulation of knowledge. It is the ongoing ability of an organisation to adapt its behaviour through shared...
by Rob Malcolm | May 6, 2026 | Source Note
Shared Mental Models How organisations actually make sense together. The Core Problem Most organisations assume that knowledge is shared when information is exchanged, it is not. People can attend the same meeting, read the same document, use the same systems, and...
by Rob Malcolm | May 5, 2026 | Source Note
Strategic Thinking and Design Thinking are complementary, not sequential — both operate as cycles with feedback loops. Strategic Thinking → A cycle deciding where and why to act. Design Thinking → A cycle determining how action takes form. 🔗 Strategy–Design...