by Rob Malcolm | Jul 23, 2026 | Glossary
Tacit Withholding involves intentionally or habitually holding back concerns, observations, uncertainty, or judgments when speaking up seems unsafe, pointless, or unwelcome. It happens when individuals notice something important but choose not to raise it, often due...
by Rob Malcolm | Jul 23, 2026 | Glossary
Capability Ownership refers to the responsibility for the coherence, performance, development, and outcomes of a capability across functions, processes, systems, information, roles, and organisational boundaries. A capability defines what an organisation must be able...
by Rob Malcolm | Jul 23, 2026 | Glossary
Data quality is whether data is sufficiently accurate, complete, consistent and current for its intended use. Information quality is whether that data is given enough meaning, context, relevance and explanation to support sound judgement. Good data can still produce...
by Rob Malcolm | Jul 23, 2026 | Glossary
Scout Mindset is about actively seeking the most accurate understanding of reality instead of defending a preferred stance. The term comes from Julia Galef (Galef, 2021). It involves curiosity, humility, and testing assumptions through evidence, experience, diverse...
by Rob Malcolm | Jul 23, 2026 | Glossary
The Common Good is the set of social, economic, and ecological conditions that enable people, communities, and living systems to flourish. It asks decision-makers to look beyond immediate organisational interests and consider who benefits, who bears the costs and what...