by Rob Malcolm | Jun 15, 2026 | Glossary
đź“ť Ba: A shared context or space where relationships, knowledge, learning, and meaning emerge through interaction. The Japanese concept of Ba was introduced into management thinking by Nonaka and Konno to describe the environments in which knowledge is created, shared,...
by Rob Malcolm | Jun 15, 2026 | Glossary
👤 Alnis Podneiks — The archetype of deep tacit knowledge gained through decades of experience at Gemba. Nationality: Latvian Australian Background: Trained in disciplined European manufacturing environments. Narrative Interest: Alnis represents process integrity and...
by Rob Malcolm | Jun 14, 2026 | Glossary
A Business Capability Model (BCM) is a map of what an organisation must be able to do to fulfil its purpose. Capabilities describe enduring abilities—such as managing customers, developing products or paying employees—without prescribing which team, process or...
by Rob Malcolm | Jun 14, 2026 | Glossary
Adaptive capacity is the ability to keep learning, making sound choices and responding effectively as conditions change—without losing connection to purpose or exhausting the people, relationships and systems on which the future depends. It is more than reacting...
by Rob Malcolm | Jun 14, 2026 | Glossary
These are terms used throughout this body of work. Click on an item to get more information. Legend: 👤 An archetype character in the books or notes 📝A term or concept of interest Characters 👤 Alnis — The archetype of deep tacit knowledge, stewardship, and the memory...