by Rob Malcolm | May 2, 2026 | Subject Area
Keeping organisational knowledge alive, usable and connected to reality Twenty-first-century organisations do not suffer from a shortage of information. They are surrounded by: data, documents, dashboards, messages, reports, models, systems, research, artificial...
by Rob Malcolm | May 2, 2026 | Source Note
SECI and the Knowledge Operating System integration 1. Why Culture Is So Difficult to Define Culture is one of the most used—and least understood—concepts in organisations. It is often described as: “The way we do things around here.” This works because it is...
by Rob Malcolm | May 2, 2026 | Source Note
Most organisations believe inertia is structural: Legacy systems. Governance. Incentives. Regulation. These matter. But they are not the root cause. If we frame identity in a leadership context as: self-image, the narrative of who you are, your standing in your own...
by Rob Malcolm | May 1, 2026 | Subject Area
What it is Stakeholder & Consequence Mapping is the disciplined practice of: sensing what matters in the system, surfacing tensions and trade-offs, and making the consequences of decisions visible and accountable, Why it matters. It moves stakeholder engagement...
by Rob Malcolm | Apr 30, 2026 | Subject Area
1. What it is A Business Capability Model (BCM) defines what the organisation must be able to do to deliver its purpose. It is: independent of organisational structure, processes, or systems, stable over time, even as implementation changes, a structured view of...