by Rob Malcolm | Jul 6, 2026 | Glossary
The end-to-end flow of activities through which value is created, delivered, protected, or damaged for a stakeholder. A Value Stream describes how value flows from need to outcome. It connects the work, decisions, information, systems, hand-offs, delays, and feedback...
by Rob Malcolm | Jul 6, 2026 | Glossary
Responsible care for a system, capability, relationship, or shared future over time. Stewardship is the practice of caring for something that matters beyond immediate use or short-term gain. It involves protecting, maintaining, improving, and wisely using resources,...
by Rob Malcolm | Jul 6, 2026 | Glossary
Governance is the practice of ensuring decisions are coherent, responsible, and aligned with purpose, evidence, risk, accountability, and consequences. It provides a framework for organisations to make informed decisions, exercise authority, and remain accountable for...
by Rob Malcolm | Jul 6, 2026 | Glossary
Phronesis is the capacity to make wise choices in the absence of a perfect solution. Unlike technical expertise or rigid rules, it combines experience, ethics, judgment, and practical insight to determine what is appropriate in specific situations. In adaptive...
by Rob Malcolm | Jul 6, 2026 | Glossary
Organisational Coherence The condition in which purpose, capability, work, information, systems, decisions, measures, accountability, and consequences align sufficiently for the organisation to act as a whole. Organisational Coherence exists when the parts of an...