by Rob Malcolm | May 2, 2026 | Source Note
SECI and the Knowledge Operating System integration 1. Why Culture Is So Difficult to Define Culture is one of the most used—and least understood—concepts in organisations. It is often described as: “The way we do things around here.” This works because it is...
by Rob Malcolm | May 2, 2026 | Source Note
Most organisations believe inertia is structural: Legacy systems. Governance. Incentives. Regulation. These matter. But they are not the root cause. If we frame identity in a leadership context as: self-image, the narrative of who you are, your standing in your own...
by Rob Malcolm | Apr 25, 2026 | Source Note
Organisational Learning Ecosystem – How Organisations Learn and Adapt Most organisations invest heavily in systems, processes, and technology. Yet many still struggle to learn from experience, adapt to change, and maintain coherence under pressure. The issue is not...
by Rob Malcolm | Apr 20, 2026 | Source Note
Overview Organisations do not fail to learn because they lack information. They fail because learning is constrained by what they are able—or willing—to see, say, and act upon. Even when evidence is available, decision-making becomes distorted when cause–and–effect...
by Rob Malcolm | Apr 15, 2026 | Source Note
This note explains the mechanism. The NaturFlourish story in Lead, Transform & Navigate shows what it looks like in practice. Most organisations talk about accountability as if it were: a value, a role description, a governance requirement, or a matter of personal...
by Rob Malcolm | Apr 15, 2026 | Source Note
Most organisations believe learning happens in:workshops, classrooms, presentations, online teaching, and strategy sessions. It doesn’t. 👉 Learning only becomes real where work is actually done — when knowledge is put to the test. What Gemba really is Gemba is often...